Shipping policy
rder Processing
All orders are processed within 1–3 business days (Monday–Friday).
Orders placed after 16:00 or on weekends will be processed the next business day.
You’ll receive a confirmation email once your order is shipped.
Shipping (Romania Only)
- Delivery time: 1–3 business days
- Shipping method: courier delivery
- Cost: included in final price (or calculated at checkout, depending on setup)
Cash on Delivery
Cash on delivery is available.
A small handling fee may apply depending on the courier.
Tracking
All orders include tracking.
You’ll receive a tracking number via email once your order ships.
Tracking may take up to 24 hours to update.
Delays
Delays can happen due to:
- High demand (especially during drops)
- Courier issues
- Holidays
If something is off, contact us and it gets handled.
Failed Delivery / Wrong Address
Make sure your shipping details are correct.
- Orders delivered to incorrect addresses provided by the customer are not our responsibility
- If a package is returned, the reshipping cost is paid by the customer
Lost or Damaged Packages
We are responsible for your order until it reaches you.
If your package arrives damaged or doesn’t arrive:
- Contact us within 48 hours
- Include photos if applicable